Shipping policy
Shipping Policy
Order Processing
All orders are packed and prepared for shipment within 48 hours of receiving your order. Once your package is on the way, you’ll receive a confirmation email with tracking information.
Shipping Methods
We ship all orders via USPS or UPS, depending on the most reliable and efficient option for your location. All packages are sent using Priority Mail or an equivalent service.
Standard Delivery Times
-
United States: Standard delivery typically takes up to 7 business days after your order has shipped.
-
International Orders: Shipping times vary by country. Please allow additional transit time for customs clearance and international carrier schedules.
Please note: Actual delivery times may vary based on carrier operations, weather, customs processing, and your specific location.
Tracking Your Order
Once your order ships, you’ll receive an email with a tracking link so you can monitor its progress in real time.
Delays & Missing Packages
If your order hasn’t arrived within 14 days (two weeks) from the ship date, contact us and we’ll investigate right away. We’re always happy to help resolve delays or tracking issues.
Questions or Support
If you have any questions about your shipment, need help updating your address, or have concerns about delivery, please reach out anytime — we’re here to help.
sales@flyingdiamondsca.com